At The Contour Collab, we are devoted to upholding outstanding quality standards and ensuring your satisfaction with every purchase. Each item is protected by a manufacturer’s warranty—please contact us for further details regarding your product’s specific coverage.

If your order arrives with any damage, we kindly ask that you carefully inspect the packaging upon delivery. Should you notice any signs of damage—even if it’s solely to the box—or if you suspect harm but cannot immediately verify it during delivery, please note your concerns on the delivery receipt. Once you have the opportunity to review the contents, if any product is compromised, simply send us photos at support@thecontourcollab.com. We will then promptly arrange for a replacement or refund, typically within one business day.